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FacilityBot Administrator
Introduction to FacilityBot Administrator Level 1
Quick Overview of FacilityBot
Quick Feature Run-Through (6:29)
Level 1 Outline
1.1 Setting Up
1.1.1 Configuring General Settings (1:12)
1.1.2 Manage Accounts (2:09)
1.1.3 Manage Requestors (2:24)
1.1.4 Setting Up Messaging Channels (1:31)
1.1.5 Chatbot Settings (2:30)
1.1.6 Configuring features
1.2 Core Maintenance
1.2.1 Requests
1.2.2 Setting up Custom Service Requests (2:52)
1.2.3 Configuring fault types (2:09)
1.2.4 Configuring High Priority Fault Auto-Detection (2:10)
1.2.5 Creating New Location Tags (1:55)
1.2.6 Making Fault Reports Through Telegram
1.2.7 Making Service Requests Through Telegram
1.2.8 QR Code Web Forms (2:10)
1.2.9 Toilet Feedback Forms
1.2.10 Managing Assets (3:45)
1.2.11 Checklists (5:16)
1.2.12 Scan QR Code to create ad-hoc checklists (1:37)
1.3 Workflow Automation
1.3.1 Automate Assignment of Fault Reports and Requests (1:49)
1.3.2 Automate Sending of Survey after Request Completion (1:37)
1.3.3 Configuring New & Existing Workflows (1:40)
1.4 Reporting And Data Analytics
1.4.1 Statistics
Level 1 Quiz
Level 1 Quiz
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Introduction to FacilityBot Administrator Level 2
Level 2 Outline
2.1 Tenant Experience
2.1.1 Introduction to Tenant Experience
2.1.3 Facilities
2.1.4 Visitor Management
2.1.5 Setting Up Visitor Form & Invitation Emails
2.1.6 Hot Desks
2.1.7 FAQs
2.1.8 Surveys
2.1.9 Sending Broadcasts to Requestors
2.2 Financial Features
2.2.1 Introduction to Financial Features
2.2.2 Schedule of Rates
2.2.3 Expenditures
2.2.4 Procurement
2.2.5 Vendor Management
2.2.6 Billing
2.2.7 Budgets
2.3 Workflow Automation
2.3.1 Automate Creation of Expenditure Requests for Schedule of Rates Responses
2.3.2 Automating Sending of Expenditure Approval Emails
2.3.3 Automating Alerts after Facilities Booking
Level 2 Quiz
Level 2 Quiz
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Introduction to FacilityBot Administrator Level 3
Course Outline
3.1 Core Maintenance
3.1.1 Introduction to FacilityBot's Parts Feature
3.1.1A Setting Up Parts
3.1.2 Introduction to FacilityBot's Meters Feature
3.1.2A Setting Up Meters
3.1.3 Introduction to FacilityBot's Attendance Feature
3.1.3A Setting Up Attendance
3.1.4 Custom Dashboard
3.1.5 Licenses
3.1.6 Contracts
3.1.7 Responder Live Location
3.1.8 Schedules
3.2 Property Portfolio Management
3.2.1 Introduction to Property Portfolio Management
3.2.1A Setting Up the Property Portfolio Portal
3.3 IoT Sensors Integration
3.3.1 Introduction to FacilityBot's IoT Sensors Integration
3.3.1A Setting Up MQTT Integrations
3.3.2 Introduction to Node-RED
3.3.2A Setting up Node-RED to send MQTT Data to FacilityBot
3.3.3 Integrating with Third Party APIs
3.3.4 Sensor Maps
3.4 Cyber Security
3.4.1 Introduction to Two Factor Authentication
3.4.1A Setting Up Two Factor Authentication in FacilityBot
3.5 Zapier Integrations
3.5.1 Introduction FacilityBot's Zapier Integrations
3.5.2 Send direct messages on Slack for new fault reports
3.5.3 Creating cards in Trello for New Fault Reports made in FacilityBot
3.5.4 Archiving new FacilityBot Fault Reports in Google Sheets
Level 3 Quiz
Level 3 Quiz
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Level 2 Outline
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